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Delivery Information

DELIVERY ITEMS


The partners chosen by TIMEOUTLAB for the delivery are: the courier GLS Italy and SDA Express and their partner Poste Italiane and the express courier Bartolini S.p.A. for international shipments c / o SDA Express-FedEx. TimeoutLab takes one business day to find, pack and bill your orders.

The Courier takes two to three working days for delivery. The courier may notify you by telephone request before making the delivery. If at the time of delivery no one is present, the courier leaves a paper notice and will try to return the product within three days. Once these attempts have failed, the goods will be returned to the courier's branch, where they will remain in storage for five days. Within this time frame you can contact the courier branch and ask to collect the goods in their place. Failing this, the goods will be returned to TimeOutLab.


How to behave when the product is delivered.


When the courier makes the delivery, the customer must check the integrity of the package, that the tape has not been cut, damaged or wet. In case of doubt about the integrity of the package, you must refuse delivery and contact our staff at 0924.50.95.30


SHIPPING FEES


They are € 5.90 for all orders containing items for an amount not exceeding € 100.00 of goods not in promotion. For orders over € 100.00 shipping is free.


Shipping to Europe and the world is never free, but varies according to destination.